Mulberry Pink
Mulberry Pink, a jewelry store, implemented Odoo's accounting, HR, marketing, e-commerce, website, inventory, and sales modules. They also revamped their brand and changed their management style to boost their business growth.
What they said.
Blackpaw transformed my business. Their innovative solutions streamlined operations and improved customer experiences, boosting profitability. They're the driving force behind our success.
Before Blackpaw.
Where we found them.
Resistance to Change
Implementing new processes and software was met with resistance from some staff members who had a hard time adapting to new workflows.
Communication & Training
Clear communication and proper training on the benefits of the new software and workflows were key in overcoming change resistance.
Cost & Time
Investing resources in the change management process, such as software customization and employee training, affected Mulberry Pink's cash flow and time management initially.
After Blackpaw.
Where we've taken them.
Revenue
The implementation of Odoo's systems led to a 20% increase in sales.
Efficiency
Process time was reduced by 35% due to Odoo's automated workflows.
Customer Experience
The new website interface increased customer engagement by 30%.